On any given day, PR professionals from entry-level associates to senior executives face ethical dilemmas.
How can PR professionals ensure ethical decision-making on a daily basis? In honor of PRSA’s annual Ethics Month in September, the Board of Ethics and Professional Standards (BEPS) will host programming focused on the theme “Ethics Every Day,” to emphasize how we as communicators can integrate ethics into our decisions and actions 365 days a year.
We asked BEPS members what ethics means to them personally.
“Every decision involves some ethical component, whether that decision is centered on something I’m doing for a client or for my business,” says Tim O’Brien, APR, BEPS board member and owner of O’Brien Communications. “It’s a decision of what’s right and what’s wrong. The aspiration is to always do what’s right. Once you’re centered in this way, the concept of integration is second-nature.”
Here are some ways you can integrate ethics into your daily work lives:
Think about ethics from various perspectives
Adhere to your personal values and beliefs, but also understand the ethical codes of your organization and profession as you consider how your decisions, actions and communication affect others.
“My personal values and ethics and the PRSA values and Code of Ethics form the background for these decisions,” says Margaret Ann Hennen, APR, Fellow PRSA, BEPS board member and president of Hennen Communication. “Values are merely words until one understands how those values are interpreted and applied by a given client or organization.”
When examining an ethical issue through personal and organizational perspectives, consider these questions:
- Does the proposed action align with your ethics and with your client’s/organization’s ethics?
- Is it consistent with your reputation and with the reputation of your client/organization?
- Will you be proud of this decision/action/outcome?
Jim Lukaszewski, APR, Fellow PRSA, BEPS Emeritus member and chairman of The Lukaszewski Group, recommends that the “moment your stomach gets that twinge,” stop and ask ourselves about what you or a colleague are doing or planning to do. Taking time to reflect and analyze the issue can help lead to sound ethical decisions. Ask yourself:
- What is the ideal behavior here?
- How are ethical questions being addressed?
- What is remaining unsaid, ignored, actually covered up?
- When will leaders address the ethical expectations of others?
Facilitate ethics conversations throughout your organization
Open discussions about ethics help build understanding about your organization’s values and ethical decision-making processes. Employees will be more likely to voice their concerns about ethical issues and to seek guidance on how to make the right decisions.
“I share ethical issues with my staff, and how to resolve them on a daily basis,” says BJ Whitman, APR, Fellow PRSA, chair of BEPS and principal of BJW Public Relations. “Courage is the most important personal value I have nurtured over time.
“The more I was willing to talk about ethical issues with senior management and colleagues, the better we can provide them thoughtful counsel.”
Apply the PRSA Code of Ethics and other ethical models
As we know, codes of ethics and ethical models set standards for ethical behavior and offer guidance for decision-making. A range of resources are available on PRSA’s website, including the Code of Ethics, decision-making guide, Ethical Standards Advisories, case studies and other relevant information about ethics.
“I recommend you explore a number of models until you come up with a format that suits you and helps you prepare the facts and then share an ethical-decision-making model to discuss with leadership,” Whitman advised.
In September, BEPS will host programming for PRSA members that addresses these ethical challenges, including:
- Sept. 18, 1 p.m. ET / Twitter Chat: Legal and Ethical Dimensions: Using Online Data for PR Strategies. Join the discussion at #EthicsMonth.
- Sept. 19, 9 p.m. ET / Twitter Chat: PR Licensing — Enhancing the Profession
- Sept. 24, 7 p.m. ET / Twitter Chat: Fighting for Ethical Integrity in a Time of Fake News, Misinformation and Disinformation
Michele E. Ewing, APR, Fellow PRSA, is an associate professor and public relations-sequence coordinator in the School of Journalism & Mass Communication at Kent State University. Connect with her via email (email@example.com) or Twitter (@meewing). Ewing is a member of BEPS.