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‘Prize-Rigging’ Can Undermine Your Brand’s Online Promotion

Posted by James Donnelly in November 8th 2011  
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Online sweepstakes, contests and giveaways have become popular marketing tactics for companies and brands.  Some of these are designed simply to drive more traffic to Facebook and Twitter pages — “low-value likes,” as my Ketchum colleague Ben Foster likes to say. The best of these promotions drive greater dialogue and deepen relationships with a company’s product or services.

Whatever the goal, any intended goodwill can quickly erode when online promotions don’t meet expectations. Increasingly, prize-rigging is becoming one of the underlying causes for these problems.

Prize-rigging (my term, first time I’m sharing it) is the manipulation of an individual’s chance of winning an online sweepstakes, contest or giveaway.

There seems to be a growing cottage-industry of prize-rigging techniques that are being shared online by self-defined “hobbyists” of online promotions. To highlight a few of these sites, check out:  www.contestmob.com, www.sweepsadvantage.com and http://forums.online-sweepstakes.com/.

These communities may not be doing anything illegal. It’s debatable if their approaches are unethical. However, once exposed, prize-riggers can certainly leave a bad taste in the mouths of the majority of entrants who enter normally and individually, and thus have much less of a chance of winning.

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27 Comments
under: Advocacy, Ethics, Industry Trends, Reputation, Social Media
Tags: online contests, online promotions, prize-rigging, social media contests
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WikiLeaks’ Forced Transparency: Implications for Business

Posted by James Donnelly in December 14th 2010  
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Editor’s Note: The following is an abridged version of a blog post by James Donnelly, a PRSA member and senior vice president of crisis management at Ketchum.  The full post — with updates and interesting dialogue through the “comments” section — can be found here.

The recent WikiLeaks disclosures of a quarter-million confidential American diplomatic cables sent ripples through nearly every corner of government, media, business and elsewhere. Just wait until the next batch of disclosures occur. We know that corporate leaks are coming. Businesses had better be ready.

This is a preview of WikiLeaks’ Forced Transparency: Implications for Business. Read the full post (617 words, estimated 2:28 mins reading time)

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under: Crisis Communications, Pulse of the Profession, Reputation, Trust
Tags: corporate reputation, Crisis Communications, crisis management, disclosure, James Donnelly, Julian Assange, transparency, WikiLeaks
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